Privacy Policy

We respect your concerns about privacy and value the relationship we have with you in this digital age. This Privacy Policy describes the types of personal data we collect about our customers, how we use this information, with who the data can be shared and your rights as a customer regarding our use of this information. The data controller for the purpose of legal compliance is Sarikaya Communications, Lausanne, Switzerland. The primary source of collecting customer information is our website https://mystic-muse.com (“site”).

Your Information

When you use our site, there are a number of ways in which you provide information, and other data to us. By using this site or via social media interaction, you consent to us processing and collecting this data, on the terms and for the reasons which are explained below. The types of personal data you provide to us may include:

  • Contact information (such as name, postal address, email address and mobile)
  • Age or date of birth
  • Gender
  • Username and password
  • Payment information (such as your payment card number, expiration date, and card security code)
  • Shipping and billing information (such as delivery address, and billing address)
  • Purchase history

We may use your information to:

  • Send you our weekly newsletters
  • Make payments for the purchase of goods & services
  • Ensure that content from our site is presented in the most effective manner for you
  • Provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
  • Carry out our obligations arising from any contracts entered into between you and us
  • Notify you about changes to our service
  • If you do not want us to use your information for marketing purposes, please inform us by writing to info@mystic-muse.com .

If you do not want to receive information from our carefully selected third parties about goods or services that may be of interest to you, please inform us by writing to info@mystic-muse.com.

Please note that if you click on, or follow, any links from our site to external websites, our privacy policy will no longer apply. Please check the privacy policies of any such external site before submitting any personal data, as we cannot accept any responsibility or liability in relation to them.

We will use the information you provide for the above purposes if:

  • It is necessary to perform a contract to which you are party (e.g., to process your payment and deliver the products you have ordered); or
  • We have obtained your consent; or if
  • We have a legitimate interest in doing so (including a legitimate interest in performing marketing activities, research activities, data analytics, internal administration functions, processing and enforcing legal claims and conducting our business in compliance with all applicable laws, relevant industry standards and our policies).
  • Data storage
  • All information you provide to us is stored in our secure servers

We take your privacy very seriously, and will take all reasonable steps to protect your personal data, but please be aware that any data which you send to our site is sent at your own risk.

The data that we collect from you may be transferred to, processed and/or stored at a destination outside the European Economic Area (“EAA”). By submitting your personal data, you agree to this. We will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Targeted Advertising

We may also use third-party platforms, including platforms operated by social networks, such as Google, Facebook and Pinterest, to show you interest-based ads. To opt-out of these ads, you must change your preferences by clicking on the cookie control tool above and unselect the “targeting” setting. These platforms may have their own privacy notices or policies, which we strongly suggest you review.

Your Rights In Relation To Personal Data

You have the right under the Data Protection Act to access the information which we hold about you. If you wish to exercise this right, please send your request to info@mystic-muse.com. We will always correct or delete any data once made aware of the request as such. If you would like to remove your data from our records please contact info@mystic-muse.com.

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